1 in 4 calls to a home service shop go unanswered, and every paid lead goes to five pros at once. Our AI front desk picks up your calls, texts, and leads in under a minute, books the visit, and texts you the job.
Start a free 7 day pilotAnswering the same day. Setup is on us. No contract.
A missed call becomes a booked emergency visit in under two minutes, and Ray gets the summary on his phone.
of new leads never get a reply. The same Thumbtack or Angi lead goes to 3 to 7 shops. Whoever answers first gets it.
Replies on every channel within a minute.
calls to home service shops go unanswered. Fewer than 3 in 100 callers leave a voicemail. They call the next name.
Answers, or texts back the second you miss it.
of owners say quoting eats their time. Customers want fees stated up front and a written number, not a surprise.
States your published fees, collects what, where, when, and photos, books the estimate.
homeowner complaint is the no-show. Customers want a window, a reminder, and a text when the tech is on the way.
Two hour windows, reminders, on-the-way text, one tap reschedule.
of revenue comes from following up on open quotes at shops that do it. Most small shops never do, and never ask for the review.
Review request to every customer, 48 hour check, day 14 quote follow-up.
Pick a plan by call minutes. Texts and website chat come with every plan. Past the included minutes it is $0.35 a minute, and $0.03 a text.
For the owner who answers from the truck
$99a month
150 call minutes · 500 texts
For the shop paying for leads it cannot answer fast enough
$249a month
600 call minutes · 1,500 texts
For two or more crews and a real call volume
$449a month
1,500 call minutes · 5,000 texts
Every plan includes the setup: we build it, fix the hours, service area, and FAQ most trade websites are missing, and test it with you on a private line before it goes live. No setup fee, no contract. The first 7 days are free, and nothing is billed until day 8.
It does not get you leads, write your quotes, take payments, or run your techs. It makes sure none of the leads you already pay for go unanswered.
Four customers, four channels, four jobs booked while the owner was working.
Sunday, 7:40 amPicks up on the first ring, gets the water shut off, states the starting price and the Sunday fee, offers a window, texts Dana the lead.
Monday, 12:30 pmNo discount, no promised time, still booked. Luis sees the competing quotes in his summary.
Wednesday, 2:14 pmReply out in 42 seconds with a real window, while the other three are on roofs.
Thursday, 9:05 pmAnswered in Spanish, booked for Saturday. Nia reads the summary in English.
No. Your number stays. Calls you do not pick up forward to the front desk, or it answers first and sends you the ones that need you. You decide.
Only the ones you write down: service call, diagnostic, maintenance plan, starting prices. For anything else it says a tech will confirm on site and takes the customer's number. It never invents a price or a discount.
No. It offers the windows you set, like 8 to 12 or 1 to 5, and tells the customer you will text when the tech is on the way.
Calls from Google Local Services ads forward like any other call. Since October 2026 Google bills a business-hours call that rings unanswered past 20 seconds, so an LSA line has to be answered inside 20 seconds: on AT&T and T-Mobile the forwarding code we give you sets a 15-second ring time, and on Verizon we recommend forwarding all calls on that line. Angi and Thumbtack messages are not connected yet; a text or call from either is answered like any other.
It says so, takes a name and number, and texts you the question. You set the list of things it must always hand to a person: complaints, warranty, anything about gas or electrical safety beyond "call us or 911".
No. Month to month, cancel any month from your portal, effective the same day. The first 7 days run free on your real site and phone, so you are judging the real thing, and nothing is billed until day 8.
It books into Google Calendar, or texts you the booking to enter yourself if you run on paper or something else. Jobber and Housecall Pro are not connected yet.
Website chat and the phone the same day you finish setup. Texting from your own number needs a carrier registration that takes one to six weeks; until it clears, your front desk texts from our registered number with your business name on every message, and switches to your number the day it is approved.
Your customers' names, numbers, and conversations belong to your shop. Machines & Cloud uses them only to run your front desk, never to train or inform another shop's desk, and never sells or shares them. You can ask for an export at any time, and everything is deleted on request after you cancel.
Steve replies within one business day.