Answers that fit your business
Your service area, fees, hours and the work you take on belong together. Review those answers once, then try a customer conversation before connecting services.
Meet Steve Ngoumnai.
Steve Ngoumnai is a Houston engineer and the founder of Machines & Cloud.
Machines & Cloud helps home-service businesses answer website questions and keep the useful details together. Your team can read the request, review the conversation and decide what happens next.
Care for the customer.
Respect for your time.
A request worth picking up
“The AC runs but won’t cool” tells you more than “Please call.” Keep the problem, address, contact corrections and requested timing beside the full conversation.
Your experience stays in charge
Repair prices and unusual jobs need your judgment. Review a request, see the recorded contact and message status, and choose when to take over. Your connections and permissions stay under your control.
Talk with Steve.
5718 Westheimer Rd, Suite 1000Houston, TX 77057
(346) 248-8359
support@machinesandcloud.com
Built around a working day like yours.
For HVAC, plumbing, electrical, cleaning and other home-service businesses. Keep requests from your connected channels in Inbox and saved visits in Schedule, ready for the workday ahead.
See the customer conversation