Choose the build path your team can operate
Compare the access, customization and maintenance your workflow needs. Start with the systems and people already responsible for the work.
Copilot Studio fit
Check whether the platform provides the exact connectors, permissions and review experience your task needs. Include licensing and ongoing maintenance in the comparison.
Custom-agent fit
Consider a custom build when required behavior or system access needs dedicated development. Compare that flexibility with the work of testing, hosting and maintaining it.
Decision rule
Test the same task with each approach. Choose the result your team can use, maintain and review at an acceptable cost.