Insights

Perspectives on production AI

Market signals, governance frameworks, and practical lessons from deploying agentic systems in enterprise environments.

Guides & Playbooks

Production-ready resources

Practical guidance you can use to scope, govern, and ship agentic AI workflows.

Latest Thinking

Articles and perspectives

Governance

OWASP LLM Top 10: What Enterprise Buyers Actually Need

The OWASP LLM Top 10 provides a framework for AI security, but most vendors treat it as a checkbox. Here's how to implement meaningful controls that satisfy security teams and enable production deployment.

January 2026
Strategy

One Workflow, One Outcome: The Anti-Platform Play

While competitors build horizontal platforms, we've found success with vertical focus. Start with a single workflow, validate a KPI hypothesis, then expand. Here's why this approach wins in enterprise sales.

January 2026
Technical

Evaluation Harnesses: Testing Agents Like Production Software

Agentic systems need testing approaches that go beyond unit tests. We break down how to build evaluation harnesses that catch regressions, measure accuracy, and satisfy audit requirements.

December 2025
Market

Buyer Psychology: The Coalition You Need to Close

Enterprise agentic deals require buy-in from economic buyers, technical buyers, and risk gatekeepers. We map the stakeholder coalition and the concerns each brings to the table.

December 2025
Operations

Human-in-the-Loop: Where to Place Approval Gates

Not every action needs human approval, but some absolutely do. We share our framework for identifying risk points and implementing approval workflows that don't bottleneck operations.

November 2025
Integration

MCP and the Future of Agent Tooling

The Model Context Protocol promises standardized tool interfaces for agents. We examine what this means for enterprise integration and where custom connectors still make sense.

November 2025
Market Signals

The spending is real. The skepticism is too.

Enterprise AI budgets are growing rapidly, but buyers are increasingly sophisticated. They've seen failed chatbots and overhyped pilots. They want production systems with governance.

$588B
AI services market 2026
$761B
AI services market 2027
29%
YoY growth rate

What's Driving Spend

  • Labor cost pressure in knowledge work functions
  • Measured ROI hypotheses from scoped PoVs
  • Competitive pressure to automate or fall behind
  • Maturing tooling and model capabilities
  • Executive mandates for AI transformation

What's Creating Friction

  • Security and compliance concerns (CISO veto)
  • Integration complexity with legacy systems
  • Unclear ROI metrics and success criteria
  • Vendor fatigue and platform lock-in fears
  • Skills gap in operationalizing AI systems
Key Takeaways

Principles that guide our work

Speed-to-value wins

One workflow, one outcome, one buyer. Don't try to boil the ocean. Prove value on a single, measurable workflow before expanding. The pilot that ships beats the platform that doesn't.

Governance is expected

Risk controls are table stakes, not differentiators. Every production system needs evaluation harnesses, audit trails, and approval workflows. Build them in from day one, not as an afterthought.

Integration is the work

The hard part isn't the AI—it's the systems integration. Agents that can't connect to real systems don't deliver value. Invest in secure, reliable tool integrations.

Ecosystem-first positioning

Partner with incumbent platforms (Microsoft, Salesforce, ServiceNow) rather than competing with them. Be the value realization layer that makes their AI investments work.

Want a market assessment for your industry?

We can map your workflow landscape, competitive positioning, and ROI hypotheses into a focused execution plan.

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