Clear permissions and review steps make an AI workflow easier to operate. Use this guide to decide who can access information, approve actions and handle exceptions.
Start with the information the workflow can access, the actions it can take and the person responsible for each decision. Then test the approval, correction and recovery steps.
Give each tool only the access needed for its task. Separate reading, drafting and changing records, and test that permission checks hold at the point of action.
Define what the agent can access, which actions are permitted, and what content or destinations are blocked before the agent can call tools.
Capture prompts, retrieved context, tool actions, confidence signals, overrides, and final outcomes so reviewers can reconstruct a decision path.
Use before a payment, message send, policy exception, or system update. The reviewer sees the recommendation, rationale, source evidence, and intended action.
Use when confidence scores, retrieval quality, or classification certainty fall below the release threshold. The agent routes to manual handling instead of guessing.
Use when the workflow encounters a novel case, policy conflict, or missing data pattern. This gate prevents silent drift from becoming a production habit.
Use the questions on this page to describe your task, review the available information and decide what a useful test should show.