Find the missing piece before you start building
A useful first test needs a clear owner, representative information and a result people can check. Use these questions to decide what to gather next.
Readiness signals
- Clear owner and approval boundary
- Current handling time, errors and workload are understood
- Defined data sources and permissions
- Known exception types
- Measurable success criteria
Risk checks
- Is there a human approval gate for high-impact actions?
- Can the responsible person review each important system action?
- Do you have a rollback plan?
Next step
- Turn each unanswered question into a next step: gather a sample, name a reviewer or define an acceptable result.
- Bring those questions to a focused conversation about the task.
Have a workflow question?
Bring one recurring task and an example. Let’s discuss the information, handoff and result that would make the work easier.