B2B Services

Target response time
from 4 hours to
under 1

AI agents that triage emails, route documents, enrich CRM data, and draft responses—so your team focuses on relationships, not admin.

75% Target faster response
90% Target auto-classified
4-6 wks Target to production
email_agent.py
$ triage_agent.process --inbox operations
# Processing 47 new emails...
23 auto-classified: routine inquiries
15 routed: sales team
6 routed: support team
! 3 flagged: urgent client escalation
Drafted 23 responses for review
CRM records updated: 47 entries
📧 Email Triage
🔄 CRM Sync
The Challenge

Communication overload kills service quality

B2B service teams drown in emails, tickets, and document requests. Response delays erode client relationships and create churn risk.

Inbox Overload

500+ emails daily across shared inboxes. Critical client requests buried under routine inquiries. Nothing is auto-triaged.

Response Delays

Average first response takes 4+ hours. Clients expect faster. Every hour of delay increases churn risk.

CRM Data Decay

Client interactions scattered across email, calls, and meetings. CRM never gets updated. Account context is incomplete.

Document Chaos

Contracts, invoices, and reports arrive via email. Manual filing is inconsistent. Finding the right document takes forever.

Use Cases

AI agents for service operations

From email triage to client communication workflows.

Document Routing

Extracts data from incoming documents, classifies by type, routes to the right system or person, and updates records automatically.

  • 80% target auto-filed
  • 95% target extraction accuracy

CRM Enrichment

Updates CRM records from email threads and call notes. Extracts action items, next steps, and key dates. Keeps account context fresh.

  • 100% target interactions logged
  • 60% target less manual entry

Response Drafting

Drafts professional responses using client history, account context, and company templates. Human reviews and sends.

  • 70% target draft acceptance rate
  • 5x target faster composition
Integrations

Connects to your tools

CRM

Email

Storage

Communication

Proof

Target outcomes (scoped PoV)

Team member Team member Team member

Ready to scope a proof of value?

Book a discovery call to map one workflow, define one KPI, and outline the controls required for production.

Free 30-minute consultation. No commitment required.