Keep property inquiries moving while you’re out showing homes.
A useful inquiry includes the property, the question and how to reach the person asking. This guide explores a clearer handoff for viewing requests and general property questions.
Questions that arrive while your team is busy
A visitor wants to request a property viewing.
Someone needs office details or the viewing process.
A tenancy or maintenance decision needs the property team.
The property, the question and the next person to help
- Use the services, hours and answers your team approves
- Keep the inquiry and contact details together
- Make the request process clear to visitors
- Give the next person enough context to respond
- Review the conversation your customers would receive
Start with a real customer question
Free workspaceno card or subscription
See the home-service front desk in action, then talk with us about the requirements of your industry. A useful setup starts with the questions your customers actually ask.
Get started freeQuestions before you start
Start with your services, hours and approved answers. A private test lets you review the conversation. We’ll discuss any industry-specific information, privacy requirements and system access with you before choosing the right scope.
Creating your workspace is free. Compare current service options on the plans page; any paid service is confirmed with you before it starts.
Make your next property inquiry easier to handle
Bring a common viewing or property inquiry. We’ll discuss the details your team needs and how to keep the next step clear.