Build around the work your team needs finished
An effective AI project starts with a clear job: find the right information, prepare a useful result and get it to the person who can act. Use these questions to plan that job.
Possible project building blocks
- Tool-using workflow agents
- Retrieval and drafting systems
- Approval-aware automations
- Operator review interfaces
What production requires
- Least-privilege integrations
- Policy checks and action limits
- Regression tests and rollback criteria
- Observability and audit evidence
Questions to focus on
- Compliance and claims workflows
- IT helpdesk and service operations
- Customer support and triage
- Manufacturing and work-order routing
How development maps to production risk
Before build
Write down the task, current handling time, required systems and decisions that need a person.
Before launch
Test with real examples, check the operator’s next step and agree when to pause or return to the current process.